Thursday, August 15, 2013

Review on Actitud Salon

I recently became curious about online deals that promise great discounts. I spend time browsing sites like Metrodeal and Ensogo (Living Social), looking for great deals. The things I consider when availing these deals is the usefulness of the promo (whether I need the product or the service or I'll be needing it in the future), another factor is the location of the stores or merchant and the last and most important factor is the price.

I came across a deal for hair coloring service, and I was convinced to purchase because aside from its price PhP 299, the merchant is near our place. So immediately, I clicked BUY without hesitation since 299 is quite cheap for hair color. I paid the deal online, and within minutes, I got the confirmation. I printed the voucher, read it once again and then called the merchant to set an appointment.

Actitud Salon is located near Mandaluyong City Medical Center. It is a small salon, with 6 barbershop seats in it. I was greeted by the staff when I got in, and when I said that I have an appointment for a Metrodeal voucher, I was directed to their cashier / manager. The cashier asked me if I have more than one voucher, I replied that I only have one. He then told me that the promo is only good for 1 tube of hair color, and I have long hair, so it needs another tube. He said that I would have to pay additional PhP 500 for another tube and hair treatment. I hesitated for a moment but I thought that if I will not use the voucher, I will waste the 299 I paid for.

They started the service, I was asked to choose the hair color. In the middle of my session, another girl walked in, had the same voucher, was told the same line, but I noticed she had shorter hair, I also saw one staff trying to hide her sheepish grin as the cashier delivered the "catch" to voucher holders. The hair coloring process and treatment took an hour and a half, the result was great (great, because I paid plus 500 and I was really availing the regular rate as posted on their salon) I just thought that you couldn't get a nice service without having to pay additional. One thing that really annoys me is the false advertisement they put up on Metrodeal just to attract customers who are looking for cheaper (on promo) services. What if you don't have extra money? Then you end up forfeiting the voucher. It's all win-win for the merchant. The ad has no fine print in it that explains what has been explained to me at the salon, when you call them for an appointment, they will not discuss it to you over the phone until you've set the appointment and you're already there. Hope this review will help consumers out there who are planning to avail of deals online. Make sure you ask merchants first the terms of the promo.